It's been a pleasure interacting with you and I hope you have a good day ahead. If you need any further assistance, do let me know.įeel free to post your query for any other assistance as well, Now under the “Ports” tab you will find the new port with the printer IP address, click “Apply” and “OK”.Click next on Add Standard TCP/IP printer port wizard, enter the printer IP Address and click next and then “OK”.Click the Ports tab, Click on “Add port” select “Standard TCP/IP Port” and click “New Port”.Right-click the name of your printer, and then select Printer Properties.Search Windows for devices, and then select “Devices and Printers” in the list of results.Watch the video to know how to assign a manual IP on HP Printer: Next thing, I would suggest here is to assign a manual IP address and create a TCP/IP port which should help to resolve this issue. If the issue persists, I would suggest you try to disable firewall on your PC and check if that helps.įor additional steps, please follow this link: HP Printers - Print Jobs Stuck in Print Queue (Windows) Restart the PC and then try to print and check if that helps.Navigate back to command prompt and type “net start spooler” to start the service.Now browse to C:\Windows\System32\Spool\PRINTERS and delete all the files here.In the command prompt type "net stop spooler" and press the Enter key to stop the spooler.From the Menu select Command Prompt (Admin).On the Windows Desktop right-click on the lower left corner of the screen.I would suggest you try stopping the service from the command line. I see that you are having difficulty stopping the print spooler from the services menu. How to stop print spooler from services.msc If you are still having the issue, let's try to stop the service from command line: Restart your computer & printer and check. Go to services again - Start the print spooler.Now again open "Run" - Type “spool” and ok - Go to PRINTERS folder - delete everything in that folder.Type "services.msc" to get Services – Go to “Print spooler” – Right-click and “Stop” the service.Press “Windows key” + “r” to get the “Run” window.Turn on the printer and wait till warm-up period finishes and the printer is idle. Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord and then plug back the power cord to the printer. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge. With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. Perform a Hard reset on the printer and make sure that the printer is connected directly to the wall outlet and not to the surge protector. In the meantime, let's try these steps here: Have you tried to stop and restart the Print spooler service? ![]() Have you recently made any changes on the printer before the issue started? How is the printer connected? USB/Wireless To provide you with an accurate solution, I'll need a few more details: Don't worry as I have a few suggestions which should help you resolve this issue. I see from the post that you are having issues while printing the items get stuck in the queue. Hi you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community! I came across your post and wanted to assist you.
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